Quelboo

SMS Terms & Consent

Last updated: June 25, 2026

These SMS Terms describe the Quelboo Booking SMS Alerts text-messaging (SMS) program operated by Quelvaro (“Quelvaro,” “Quelboo,” “we,” “us,” or “our”) in connection with the Quelboo platform at quelboo.com. They supplement our Terms of Service and Privacy Policy.

1. Program Description

Quelboo sends transactional text messages related to booking services you use on our platform. This program is not a marketing or promotional SMS program.

When you opt in, messages may include:

Each message identifies the business you booked with by name. Booking reminders and other notices may be sent by email or push notification; they are not sent by SMS unless separately described in the app.

Eligibility: U.S. mobile numbers only (+1).

2. Sample Messages

Examples (business and appointment details vary):

Bella Salon: booking confirmed — Haircut, Jun 26 2:00 PM. Reply STOP to opt out.
Bella Salon: rescheduled — Haircut, now Jun 28 3:30 PM. Reply STOP to opt out.
Bella Salon: your Haircut booking on Jun 26 was cancelled. Reply STOP to opt out.
Main Street Yoga: you're booked (group) — Morning Flow, Jun 27 9:00 AM. Reply STOP to opt out.

3. How You Opt In

We send SMS only after you provide explicit consent. Consent is never assumed from booking alone — you must take a clear opt-in action. Available opt-in methods in the Quelboo app:

A. Guest booking — contact modal

When booking as a guest, you may check an optional SMS consent box after entering your name and U.S. phone number:

Guest contact modal (in-app)
Text me booking updates Get appointment confirmations by text from businesses you book with. Msg & data rates may apply. Reply STOP to opt out, HELP for help.

B. Profile → Notifications

Signed-in customers can enable SMS booking updates in Profile → Notifications. The toggle is available only when a valid U.S. mobile number is on your profile: “Receive appointment confirmations and changes by text. Msg & data rates may apply; reply STOP anytime to opt out.”

C. Customer onboarding

During account setup, you may optionally check a box to receive booking updates by text (U.S. numbers only), with the same STOP / HELP disclosure.

D. Business-added customers (attestation)

When a business manually adds a customer and creates a booking, the business may attest that the customer agreed to receive booking-confirmation texts. This is recorded only when a valid U.S. mobile number is provided and the customer’s consent status is not already set.

Important: Opt-in requires a valid U.S. mobile number. Non-U.S. numbers cannot receive SMS through Quelboo, and consent is not recorded for undeliverable numbers.

4. Message Frequency

Message frequency varies based on your booking activity. You will typically receive one SMS per booking event — for example, one confirmation when a booking is approved, one when it is rescheduled by the business, or one when it is cancelled by the business. We do not send recurring marketing messages or bulk promotional campaigns through this program.

5. Cost

Message and data rates may apply. These charges come from your mobile carrier and are your responsibility. Quelboo does not charge you for receiving these messages. Check your mobile plan for details.

6. How to Opt Out

You can cancel SMS booking alerts at any time by replying STOP to any message. After you send STOP, we will send one final message confirming that you have been unsubscribed, and you will no longer receive SMS booking alerts from this program.

Any of these keywords will trigger an opt-out: STOP, STOPALL, UNSUBSCRIBE, CANCEL, QUIT, END, REVOKE, and OPTOUT.

You may also:

Opting out of SMS does not remove your account. You may still receive non-SMS service communications (such as email or in-app notices) necessary to operate your account and bookings. You may receive SMS again if you opt in later (for example, in the app or by replying START where supported).

7. How to Get Help

For help, reply HELP to any message, or contact us at support@quelboo.com. Replying HELP will return contact information and a brief description of the program.

8. Carriers and Delivery

Quelboo and your wireless carrier are not liable for delayed or undelivered messages. Message delivery is subject to effective transmission by your carrier and is not guaranteed. Supported carriers may change without notice.

9. Privacy

Your mobile phone number and your consent to receive text messages are handled in accordance with our Privacy Policy.

We do not sell, rent, or share your mobile phone number or your SMS opt-in consent with third parties or affiliates for their own marketing or promotional purposes. Your phone number is shared with Twilio solely to deliver the messages you have agreed to receive.

10. Changes

We may update these SMS Terms from time to time. We will post the updated version with a new “Last updated” date.

11. Contact

Quelvaro (Quelboo platform)
Email: support@quelboo.com

Appendix — Opt-in disclosure at collection points

Carriers and The Campaign Registry require a clear and conspicuous opt-in disclosure placed directly next to the consent checkbox on every screen where we collect a phone number for SMS. Each collection point in the app shows a disclosure substantially similar to the following (this appendix documents that disclosure; it is not a separate consent mechanism):

Required disclosure (shown next to SMS opt-in checkbox in app)

By providing your phone number and opting in, you agree to receive transactional text messages from Quelboo about your bookings (confirmations, reschedules, and cancellations from businesses you book with). U.S. mobile numbers only. Message frequency varies (typically one message per booking event). Message and data rates may apply. Reply STOP to cancel, HELP for help. See our SMS Terms and Privacy Policy.